Cancellation Policy

Right of Withdrawal

You have the legal right to cancel your declaration of contract within fourteen days without stating a reason.

The cancellation period is 14 days after the signing of the contract.
To exercise your right of withdrawal, you need to inform EBRO Immobilien GmbH, Karolinenstra├če 4 in 80538 Munich, Fax +49 89 24 22 64 29, , E-Mail: info(at)  by means of a clear statement (e.g. a letter sent by post, fax or by email) about your decision to withdraw from this contract.  You may use the attached withdrawal form  Muster-Widerrufsformular but it is not compulsory.

To meet the cancellation deadline, it is sufficient that the notice regarding the exercise of the right of withdrawal is being sent before the withdrawal deadline.

Consequences of the Withdrawal

In case of a cancellation of the contract, we must refund all payments received from you, including shipping costs (with the exception of the additional costs arising from the fact that you have chosen a different shipping than the cheapest standard delivery offered by us), immediately no later than fourteen days after the date we received your cancellation of the contract. We will use the same payment method for the refund that you have been using for the original transaction, unless you expressly agreed otherwise; in any case we will not charge any fees for this refund.

In case you claimed that the services begin during the withdrawal period, you will be obliged to pay a reasonable fee, which must correspond to the amount of services provided by us until the date you notified us about the right of withdrawal of this contract and which must correspond to the full extent of services agreed to in the contract.

End of the cancellation.


The right of withdrawal expires prematurely if the real estate agent completely fulfilled the contract before exercise of the right of withdrawal and started the services after the consumer has given their express consent.